Event Terms & Conditions

By purchasing this ticket, the ticket holder/s have agreed to the full set of terms and conditions as outlined on the ticketing website. Ticket holders must present their tickets upon entry to the event as an A4 printed ticket (please do not resize the ticket) or on a Smart Phone. Government issued Photo ID and a valid ticket may be required upon entry to validate authenticity as a ticket holder. Refunds will be issued by Local Tickets Pty Ltd if this event is cancelled before the schedule start date and time for any reason including inclement weather, or reasons beyond the event hosts control such as severe weather, flood, fire, explosion, civil disobedience, riot, labour disturbances, failure or delay in transportation, war, sabotage or other acts of God. If the event is rescheduled, Local Tickets Pty Ltd reserves the right to decide whether Ticket Holders will automatically be refunded, or whether tickets will be transferred to another date with a refund option. Local Tickets Pty Ltd reserves the right to deduct administration and merchant fee charges on all refunds from Ticket Holders regardless of the reason for the refund. Ticket Holder details may be used by Local Tickets Pty Ltd and the Event Organiser for marketing purposes. Latecomers may be admitted at the discretion of the Event Host/Promoter. No children under the age of 18 are permitted to the event. Attendees must comply with all alcohol, smoking and behavioural laws within the event venue and or grounds. Attendees to the event must comply with the following dress standards, smart casual, no thongs, or any other dress standard as required by law.

SEATING ALLOCATION

Tables will be allocated for your group on the night and are listed on a map which will be provided to you closer to the date. Table numbers will start at the stage and snake their way back in the venue. Your booking name will be placed at your allocated table number. As tables will be set for 10 people, please note that we will allocate 1 additional chair for one of your tables for your extra guest to ensure you are all seated together.  

DRESS REGULATIONS

Due to the nature of the event the recommended dress code is smart casual (flat shoes recommended for rides). Fancy dress is permitted within reason. Attire considered offensive and unsuitable will be refused entry on the night.

BAR TABS

Bar tabs may be set up on the night from the Bar. A specific coloured wristband will be allocated to your guests and must be shown to bar staff in order to receive a drink off the tab.  If you have already prearranged your bar tab, your special coloured wristbands will be enclosed with your tickets. Please ensure each staff member brings this with them and wears it on their wrist at all times.

On arrival on the night, we will need you to bring your credit card to the Bar 1 Supervisor to activate your bar tab. If you would like to set a limit amount on the night please let the supervisor know. Your credit card will be held at the bar as security until the end of the night at which stage you will need to come and collect and sign off and pay the total.   If you prefer not to have this credit card processed and would rather pay by bank transfer than we can also organise an invoice post event, just make a note on the Credit Card Authority form that they will have you complete on the night.

CANCELLATION POLICY/LOST OR STOLEN TICKETS

Dreamworld is not obligated to provide an exchange or refund where the Ticket Holder is unable or chooses not to attend the event or where the Ticket Holder has been refused entry or evicted from the venue.

In the unfortunate event that your tickets are stolen, Dreamworld will require a written request to have them replaced (at least one week prior to the event). Please include ticket numbers with the written request and the original tickets will be cancelled. Dreamworld will not be responsible for lost or stolen tickets. As a result, no guarantee is given that replacements will be re-issued. No one other than you (the booking contact) can request a re-issue or replacement of tickets.

WET WEATHER

In the case of wet weather, the event will run as scheduled. Dreamworld ponchos will be available for guests on the night to enjoy the rides and attractions. Depending on the extent of the weather conditions some rides may be closed or discontinued on the night and a replacement ride may be assigned where necessary. Dreamworld reserves the right to change or close a ride or attraction should reasonable circumstance arise.

As the contact person for your booking, it is your responsibility to ensure guests attending the event under your booking name are aware of all conditions outlined within this ticket.